DAY 1 – July 4, 2018







  • Lighting of Lamp
  • Welcome Address
  • Inaugural Address by Chief Guest Hon’ble Minister- John Amaratunga
  • Keynote Speech

10.30am - 11.15am

Session l.l: Raising the Revenue Graph: Symposium

Session Co-ordinator:
Ruvini Ranasooriya Consultant- Housekeeping for Sri Lanka Resorts, Cinnamon Hotels and Resorts,
Sri Lanka

General Managers express their views on expectations of the working of the Housekeeping department and its role in improving business. They deliberate on the roadmap leading to rising revenues and housekeepers’ growth to Professional ‘Intrapreneurs’.

Jayantissa Kehelpannala
Executive Vice President, John Keells Hotels

The areas of focus include:

  • Modern Housekeeping: Harikesha Wijesekara, General Manager, Mandarina Colombo, Sri Lanka
  • Intelligent Procurement: Elton Hurtis, General Manager, Marriott Resort Weligama Bay, Sri Lanka
  • Systems Customization: Lankesha Poannamperuma, General Manager, Hikka Tranz By Cinnamon
  • Training: Ranjit Shankar, General Manager, Vivanta by Taj, Bentota, Sri Lanka

11.15am - 11.30am

Tea break

11.30am - 12.15pm

Session I.II: Challenging Challenges in Housekeeping: Interactive Forum

Sonia Mital
General Manager- Housekeeping
INOX Leisure Limited

Four groups of Housekeepers challenge the interpretations of the General Managers in the making of Professional ‘Intrapreneurs’. The discussion reflects the challenges that are faced in the functioning of the Housekeeping department and the assistance they require from the management. Association Heads will act as Group Representatives.

12.20pm - 12.30pm

Take the Challenge 1

12.30pm - 1.20pm

Session II: Linen Logic – Quality & Trends

Session Co-ordinator:
Akash Dharamsey
Director, ADD Laundry Concepts Pvt. Ltd.

Session II.I: Linen and Laundry : Presentation

  • Presentation 1: Understanding Linen Quality
    Ujithe Gunasekera
    Head Research & Development, Celcius Solutions Ltd, Sri Lanka
  • Presentation 2: New Laundry Technology for the Next Decade
    Akash Dharamsey
    Director, ADD Laundry Concepts Pvt. Ltd., India

Session II.II: Current Trends in Laundry: Dialogue

1.20pm - 1.30pm

Moments of Mirth

1.30pm - 2.30pm

Lunch Break

2.30pm - 2.40pm

Take the Challenge 3

2.40pm - 3.00pm

Live Demo

3.00pm - 3.15pm

Tea Break

3.15pm - 5.30pm

Speed Dating - B2B Meetings


Photo Session

Awards Night. Dress Code: (Traditional Wear)

3rd Edition of Uniforms - A Corporate Fashion Statement


AHA awards – Grand Finale

Cocktail Dinner

DAY 2 – July 5, 2018

9.00am - 9.20am

Starting the Day

9.20am - 9.30am

Take the Challenge 4

9.30am - 12.30pm

Session III: Targeting Training Needs


  • Process
  • People
  • People-to-People
  • Work Study Exercise


    Amal Nanayakkara, Independent Human Resource Consultant, Sri Lanka

  • Creating Relevant SOPs: Presentation & Activity


    The Human Asset – A Film, Anupama Deshmukh, Independent Housekeeping Trainer and Consultant, India

    • Creating Impressions
    Grooming vs Attitude: Debate

    - Mubitana Siba
    Executive Housekeeper, Kurumba, Maldives

    - Saravan Kumaran
    Director-Housekeeping, Oakwood Residence Kapil, India

    - Nedra Wickremesinghe
    Executive Director, Arden Institute Pvt.Ltd., Sri Lanka

    - Ekaterine Kvirikashvili
    Executive Housekeeper, Champa Central Hotel, Maldives

11.00am - 11.15am

Tea break

11.15am - 12.00pm


    A Case Study on Front Office-Housekeeping-Engineering Co-ordination: Role Play Participant Interaction

  • Participant Interaction

12.00pm - 12.30pm


12.35pm - 12.45pm

Take the Challenge 5

12.45pm - 1.30pm

Session IV: ‘I, ME, and MY ROOM’- Configuring Aesthetics to Guest Requirements

    Hirante Welandawe, Managing Director, H W Architects Pvt.Ltd, Sri Lanka

  • Presentation and Activity:
  • The correct use of Colour Schemes and Furniture Arrangement to create the necessary ambience in a Guest Room.

    Shanez Wijesinghe, Asst. VP, Brand Quality Assurance, Cinnamon Hotels & Resorts, Sri Lanka

    Hirante Welandawe, Managing Director, H W Architects Pvt.Ltd., Sri Lanka

  • Dialogue
  • Aligning décor of guest rooms with brand standards

1.30pm - 2.30pm


2.30pm - 2.40pm

Take the Challenge 6

2.40pm to 3.10pm

Session V: Tomorrow is Now – Seize the Power!

  • Technology Trends: A Presentation
  • Aval Sethi, Founder and Chief Executive – Protaiga Business Solutions Pvt. Ltd., India

3.10pm to 3.30pm

Closing Ceremony

  • ‘Mirror Image: Reality Bites’
  • Prabhat Shukla Executive Housekeeper, Intercontinental Doha The City & Intercontinental Residence Suites Doha The City

  • Vote of Thanks

Supported By

Supporting Association

Partnering Associations

Presented by

Participating Countries


Hygiene Partners

Lanyard Partner

Washroom Hygiene Partner

Cleaning Essentials Partner

Green Cleaning Partner

Travel Partner

Linen Partner

Hotel Amenities Partner

Hotel Supplies Partner

Supporting Partner

Soft Furnishing Partner

Digital Edition



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